Privacy Policy

This privacy policy applies to all online services of ServerHosts.co

ServerHosts.co
Unit 4 Maryfield Green
Crossgates
West Yorkshire
United Kingdom

Tel.: (+44) 0113-3454523
E-Mail: [email protected]

How do you process personal data?

We save and use your personal data only to process your orders and to get in touch with you. We also use your email address if you subscribe to our customer newsletter. We will automatically send you status messages.


What categories of data do we collect?

Every time you visit our website, your IP address and other pieces of information are saved in anonymized form. If you register an account with us, your contact information will be stored. If you order products from us, your address and payment information will also be stored.


Registration data

When you register an account with us, we collect and process certain personal data from you as your registration data. For example, we need your name, address information, payment information and email address to process your order. We do not collect or store any payment information such as credit card numbers or verification codes. The legal basis for this data processing is Art. 6 (1) lit. b GDPR.


Email addresses

We will delete your email address once you delete your user account. The legal basis for this data processing is Art. 6 (1) lit. a or Art. 6 (1) lit. b GDPR.


Server log files

Whenever you visit our websites, we automatically store certain data. This includes your IP address, type and version of the browser you use, time, date, website from which you come to our site. Your IP address is saved for 7 days and then anonymized. You can then no longer be identified. The legal basis for this data process is Art. 6 (1) lit. f GDPR.


Who we forward your data to

External service providers may have access to your data while they assist us in providing our services. In some cases, third parties such as government authorities, external consultants, or our business partners may receive your data.

If you as a customer fail to pay your invoices on time, your necessary data are passed on to an external debt collection agency.


Social media data

We integrate videos from the YouTube platform provided by Google (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

Privacy Policy: https://www.google.com/policies/privacy/
Opt-Out: https://adssettings.google.com/authenticated.

The legal basis for this data processing is Art. 6 (1) lit. f GDPR.


Online presence on social media

We maintain online presence on social networks and platforms in order to communicate with our customers, interested parties, and users and to inform them about our services. We use Facebook and Twitter among others. When visiting each of these platforms, you as a user agree to the terms and conditions and the data processing guidelines of the corresponding operator.

Unless stated otherwise in our data privacy notice, we process user data if users communicate with us on these social networks and platforms, e.g. publish posts on our pages or send us messages.


Google Universal Analytics

On the basis of our legitimate interests (i.e. interests in analysis, optimization and commercial operation of our online offers within the meaning of Art. 6 (1) lit. f GDPR), we use Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offers by the you, the user, is usually sent to a Google server in the USA and stored there.

Google is certified under the Privacy Shield agreement and thus provides a safeguard in adherence to European data privacy laws (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to assess how you use our online offers, to put together reports about activities within these online offers, and to provide other services to us in connection with the usage of these online offers and the Internet use of related services. Pseudonymized usage profiles of you can be created from the processed data.

We use Google Analytics in the Universal-Analytics version. "Universal Analytics" is a process of Google Analytics in which your user analysis is performed on the basis of your pseudonymized user ID, used to create a pseudonymized user profile of you with information on the use of various devices ("Cross-Device Tracking").

We use Google Analytics only with activated IP anonymization. This means that your IP address is shortened by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Your full IP address is sent by Google to the USA and shortened there only in exceptions. The IP address sent by the your browser is not combined by Google with your other data.

You can prevent the storage of cookies by making the corresponding settings in your browser; you can also refuse the collection of data generated by the cookie and related to your use of our online offers by Google and the processing of your personal data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Further information about data use by Google, settings, and objection options is available in Google's data privacy policy (https://policies.google.com/technologies/ads) and Google‘s ad settings (https://adssettings.google.com/authenticated).

Your personal data are deleted or anonymized after 14 months. The legal basis for this data processing is Art. 6 (1) lit. f GDPR.


Your rights as a "data subject"

You have the right to information about your personal data that we process. If you do not make requests for information in writing, please bear in mind that we might ask you to provide proof that you who you claim to be.

Furthermore, you have a right to rectification or deletion or restriction of processing, as it is applicable to you under the law. Furthermore, in accordance with legal requirements, you have the right to object to us processing your data. You also have the right of data portability.


Right to lodge a complaint

You have the right to lodge a complaint about the processing of your personal data by us to a supervisory authority for data protection.


Voluntary nature of data provision

There is no statutory obligation for you to provide your data to ServerHosts.co. However, you cannot use some of our services if you do not provide your data to us. Your decision to provide us with your personal data is completely voluntary.